Technology Solutions
Jersey Shore Consultants has assisted companies with the planning and implementation of numerous technology solutions. Our knowledge of hospitality industry trends and our experience with the leading system solutions available lets us recommend the option that actually fits — not the one with the best demo.
An objective, independent third-party assessment can be invaluable in determining an accurate status of your current and future initiatives. Internal teams are rarely in a position to grade their own work, and vendors have an obvious interest in the answer.
We assist your team in identifying any potential risks associated with your plans and provide detailed recommendations that enable you to mitigate them.
We have assisted companies with regulatory audits relating to Sarbanes-Oxley (SOX), the Payment Card Industry Data Security Standard (PCI DSS), the Health Insurance Portability & Accountability Act (HIPAA), and Minimum Internal Control Standards (MICS) for gaming regulatory agencies.
That work has spanned companies of every size — developing policies, procedures and audit response documents, and serving as liaison to large external auditing firms during annual corporate audit cycles.
Proper selection of critical applications is vital to the overall success of your business. Our experts have experience working with the leading internet and land-based gaming solutions available today, and remain constantly updated on where those platforms are heading.
That experience enables us to work with your team on defining your needs and requirements, and to recommend an effective solution that fits your business model — rather than the one that happens to be selling hardest this quarter.
The high-level design of your critical systems is extremely important to achieving operational harmony, and can be very complicated to develop. Our experience includes years of assisting companies with both high-level and in-depth analysis studies and designs.
We can work with your company on performing a new requirements analysis, or on validating your current one. We use the results of that analysis in the creation of a system design, ensuring our deliverables meet your needs and objectives.
Many of today's organizations lack the resources necessary to dedicate staff members to managing their projects. Our experts have years of experience managing a wide variety of IT projects varying in scope and scale — critical system acquisition and implementation, new property openings and acquisitions, application implementations, conversions, enterprise data warehouses and application upgrades.
We can supplement your existing project management staff, or perform the role for you. We are very experienced at analyzing complex projects and dissecting them into manageable tasks or phases, ensuring a successful outcome.
Jersey Shore Consultants has extensive experience working alongside legal teams negotiating agreements for both operators and systems vendors. Knowing what the other side can concede — because you have sat in that seat — is most of the leverage.
Engagements have ranged from small, short-term single-location agreements to large, multi-year, multi-million dollar contracts encompassing 25 locations.
A casino is an institution built on trust — in the money, in the games, and in the systems that account for both. Protecting those assets is not a product you buy; it is an architecture you maintain. We approach security the way we approach every other control framework: define what must be protected, harden the points of entry, and be able to evidence both to an auditor or a regulator.
That work draws directly on our compliance practice — PCI DSS, SOX and MICS controls are security architecture by another name — and on our experience designing the infrastructure that floor, hotel and corporate systems share. Where specialist tooling or managed services are needed, we draw on our affiliate network for cyber security and business continuity solutions, and we stay on your side of that relationship.
Organizational solutions
Today's challenging economy has placed extreme demands on company staffing levels. IT departments are continually faced with increasing production levels while simultaneously decreasing staff.
We have managed departments ranging from small, private, 100-employee companies with an IT staff of five to large corporations with over 16,000 employees and correspondingly large IT departments. We can assist with:
Next step
Most engagements start with a conversation about what is not working. Where it goes from there depends on what we find.
